DispatchTrack provides an open API that allows your existing sales order, fulfillment and other systems to get and put information into DispatchTrack.NOTE: Continued use of GPS running in the background can dramatically decrease battery life. Or simply send the survey via email and the response is stored against the service order.Open APIWe understand you need all of your IT systems to be integrated. Capture a customer satisfaction survey on the mobile unit when service is rendered. Send job status of job start and finish time, and enter field notes to communicate with the office manager and get help as needed.Capture key job-completion information at customer siteAfter each job is completed, capture all key information to confirm completion including images, customer signature and any key notes that can be used for future sales opportunities.Customer surveysDispatchTrack takes customer surveys to a whole new level. Our customers have reported that what used to take minutes now only takes seconds, and the job is done accurately!Turn by turn directions, real-time status update and escalationsDispatch Track not only gives turn-by-turn directions, but it also enables service personnel to communicate with the office in real-time. When you make promises to customers, DispatchTracks right time delivery management software makes sure you deliver.
Avoid looking up each address and manually plotting them on a map. Stop overtime, save money and reduce overhead.NOTE: Requires Scheduling and Management web console access to use the product.Schedule resources & track job progressAs the dispatcher of service jobs, you can schedule your resources and define an optimal route using a map-based drag & drop interface. Dispatch Track delivers value for service based, mobile businesses. The solution consists of a mobile app for the field resources and a web-application for the office manager to effectively manage your field operations. For other issues, contact DispatchTrack customer support. If your DispatchTrack portal is at your activation code would be 'yourcompanyname.' If that doesn't work, please contact your company's IT administrator. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.īy submitting this form you are opting in to receive communications from FreightWaves about our news, products and events.Routing, GPS Tracking, Job Pictures, Job Notes, Customer Signature, Custom Forms, Surveys.DispatchTrack is an end-to-end solution for companies with field-based employees. Your activation code is the prefix of the URL you use to access our software. You may unsubscribe from these communications at any time. View our Privacy Policy FreightWaves needs the contact information you provide to us to contact you about our products and services. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.īy submitting this form you are opting in to receive communications from FreightWaves about our news, products and events.
FreightWaves needs the contact information you provide to us to contact you about our products and services. DispatchTrack will power deliveries in the regions for global and local brands with a focus on furniture, appliance, and 3PLs in addition to retail, food and beverage, transportation, services.
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